Immediately after placing your order, you will receive an automated confirmation email containing your order number and a summary of your selected herbal remedies. If you don’t see it within 10 minutes, please check your spam folder or contact us. Once our herbalists have reviewed and packed your order, you will receive a second email with your tracking information.

We strive to process orders quickly to ensure your herbs arrive fresh. If you need to update your address, please contact our support team within 2 hours of placement. While we cannot change the destination once a package has left our facility, we will do our absolute best to intercept it if it is still in our processing queue.

Yes, we ship to most countries. However, please be aware that herbal products are subject to varying customs regulations. We recommend checking your local import laws regarding botanical supplements before ordering.
Note: International customers are responsible for any customs duties or import taxes incurred upon arrival.

Processing: Most orders are prepared and dispatched within 1–2 business days.
Standard Shipping: Typically takes 3–7 business days domestically.
Express Shipping: Arrives within 1–3 business days.
International: Delivery times vary by location but usually range from 10–21 business days.